● Information you provide. In order to register as a user with Smoor, you will be asked to sign in using your email address. We may collect and store additional personal information you provide while using our Service or in some other manner. This may include identifying information, such as your name, address, email address, telephone number, and personal information such as occupation and moving situation. You may also provide us preferences for property, such as location of interest, budget, furnished state, number of bedrooms and move in date. Use of technologies to collect information. We use various technologies to collect information from your device and about your activities on our Service.
● Information collected automatically. We automatically collect information from your browser or device when you visit our Service. This information could include your IP address, device ID and type, your browser type and language, the operating system used by your device, access times, your mobile device’s geographic location while our application is actively running, and the referring website address.
● Cookies and Use of Cookie Data. When you visit our Service, we may assign your device one or more cookies to facilitate access to our Service and to personalise your experience. Through the use of a cookie, we also may automatically collect information about your activity on our Service, such as the pages you visit, the time and date of your visits and the links you click. If we advertise, we (or third parties) may use certain data collected on our Service to show you Smoor advertisements on other sites or applications.
● Other Technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our Service and to deliver or communicate with cookies. We also may include web beacons in advertisements or email messages to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customise the services we offer users, to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
2. How we use the information we collect.In General. We may use information that we collect about you to:
● deliver and improve our products and services, and manage our business;
● manage your account and provide you with customer support;
● perform research and analysis about your use of, or interest in, our or others’ products, services, or content;
● communicate with you by email, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties;
● develop, display, and track content and advertising tailored to your interests on our Service and other sites, including providing our advertisements to you when you visit other sites;
● website or mobile application analytics;
● verify your eligibility and deliver prizes in connection with contests and sweepstakes;
● perform functions or services as otherwise described to you at the time of collection.
● Service providers: We may share information, including personal information with third parties that perform certain services on our behalf. These services may include booking viewings, providing customer service and marketing assistance, performing business and sales analysis, ad tracking and analytics, supporting our Service functionality, and supporting contests, sweepstakes, surveys and other features offered through our Service. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
● Other Situations. We may disclose your information, including personal information:
a. in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
b. if we are required to do so by law; in connection with any legal proceedings or prospective legal proceedings; to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
● Obtaining your information. You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to: a. the payment of a fee (currently fixed at £10.00 or $12.00); and b. the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor orbank, plus an original copy of a utility bill showing your current address). We may withhold such personal information to the extent permitted by law.
5. Your choices about collection and use of your information.
● You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Service because such information may be required in order for you to register as user; request to book a viewing on a property; participate in a contest, promotion, survey, or sweepstakes.
● Our Service may also deliver notifications to your phone or mobile device. You can disable these notifications by changing the settings on your mobile device.
● You can also control information collected by cookies. You can delete or decline cookies by changing your browser settings. Click “help” in the toolbar of most browsers for instructions.
● You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
6. How we protect your personal information. We take security measures to help safeguard your personal information from unauthorised access and disclosure. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, or other communications will always remain secure.
61 North Woolwich Road London